Privacy notice
Your details,handled with care.
This notice explains what Arrivé collects when you join the traveler waitlist or send a partner inquiry, why we collect it, and how to ask us to change or delete it.
Last updated November 1, 2026
What we collect
When you use the waitlist or partnership form, we save what you enter. If saving isn’t available, the form writes an email for you instead, and we only receive your details if you send it to contact@toarrive.com. Either way, we have what you chose to include: your name, your email address, and, if you shared them, your company or organization, the city or destination you’re interested in, and your message.
The site doesn’t ask for payment details, travel bookings, clothing sizes or identity documents.
Why we collect it
We use your details only to follow up with you about Arrivé: to share launch and pilot updates if you joined the waitlist, or to reply to your partnership inquiry. Joining the waitlist isn’t a booking and doesn’t commit you to anything.
Where it’s stored
Form entries are saved to a private Google Sheet that only the Arrivé team can access. We may also receive an email notice of each new entry at contact@toarrive.com. Emails you send us arrive in the same inbox. Google, our website host (Vercel) and our email providers handle your details only to provide these services.
AI packing planner
When you create a packing list, your destination, trip dates and planned activities are sent through Lovable AI Gateway to an AI model to generate suggestions. Avoid entering sensitive personal information. Packing lists are not saved to your waitlist record or to Arrivé’s database; you can copy or download them yourself. The AI service processes your trip details to return the list, and may retain operational request logs under its own policies. Suggestions use typical seasonal conditions, not a live weather forecast.
What we don’t do
We don’t sell your details or share them with advertisers. We don’t add you to other companies’ mailing lists. We will only share your details with a hotel, brand or Curator partner if you ask us to.
How long we keep it
We keep your details while Arrivé is preparing to launch and for as long as you want to hear from us. You can ask us to delete them at any time.
Your choices
To see, correct or delete your details, or to stop hearing from us, email contact@toarrive.com. Every update email we send will also explain how to unsubscribe.
Changes to this notice
As Arrivé moves from waitlist to launch, this notice will be updated, and the date above will change.
Questions? Email contact@toarrive.com.